1) How does Full Remote Access work?
You download a file from the link above. When you run
this file on your computer, a Virtual Private Network (VPN)
connection is installed on your computer. At the same time
another icon is put on your desktop which uses this VPN
connection to connect to a computer in the college for you to
logon to. First you make a VPN connection by clicking on
the icon, then you connect to a college computer and logon as
normal.
2) What happens when I finish connecting to
the college network?
Logoff from the college computer as normal, and then close
the VPN connection that has been setup. This is usually
achieved by right clicking the connect to the college network
icon on your status bar in the bottom right of your screen.
3) Can I use the Internet when I have a VPN
Connection set up?
Yes, but via the college network. You cannot use your
own PC to connect to the Internet because your PC is connected
to the college network via the Internet. Everything will
be back to normal once you close the VPN connection again.
4) Do I need a Broadband connection at
home?
Realistically, yes. It will work over a dial-up
telephone connection but it will be frustratingly slow to use.
Broadband will give you a much better experience.
5) Do you provide Technical Help?
We cannot advise individuals over their home PC
configurations, the service is provided as an extra facility to
allow students and staff to work more flexibly. We are
looking to get a group of students to 'help' each other by way
of discussion groups.
